1. Acceptance of Terms
By accessing or using UdinBot (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
UdinBot provides an AI-powered platform for creating chatbots, workflow automations, and MCP servers. The Service includes:
- Visual workflow builder for creating conversation flows
- Integration with AI providers (OpenAI, Anthropic, Google, etc.)
- Knowledge base and document management
- Deployment and hosting of AI agents
- Analytics and A/B testing capabilities
3. User Accounts
3.1 Registration
You must register for an account to use certain features of the Service. You agree to provide accurate, current, and complete information during registration.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit harmful, offensive, or illegal content
- Attempt to gain unauthorized access to systems or data
- Interfere with or disrupt the Service
- Create bots that spread misinformation or spam
- Harass, abuse, or harm other users
- Collect personal data without consent
5. AI Provider Terms
5.1 Third-Party AI Services
The Service integrates with third-party AI providers. Your use of these integrations is subject to the respective provider’s terms of service.
5.2 API Keys
When you provide your own API keys for AI providers, you are responsible for compliance with those providers’ terms and any associated costs.
6. Intellectual Property
6.1 Our Content
The Service, including its original content, features, and functionality, is owned by UdinBot and protected by copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you create using the Service. By using the Service, you grant us a license to host, store, and display your content as necessary to provide the Service.
6.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation to you.
7. Payment and Billing
7.1 Subscription Plans
Paid features are available through subscription plans. Pricing and features are described on our pricing page.
7.2 Billing
Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred.
7.3 Refunds
Refunds are provided at our discretion. Contact support for refund requests.
7.4 Plan Changes
You may upgrade or downgrade your plan at any time. Changes take effect at the next billing cycle.
8. Service Availability
8.1 Uptime
We strive to maintain high availability but do not guarantee uninterrupted access to the Service.
8.2 Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
8.3 Maintenance
Scheduled maintenance will be announced in advance when possible.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UDINBOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless UdinBot and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which UdinBot operates.
11.2 Arbitration
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the effective date.
13. Contact Us
If you have questions about these Terms, please contact us at:
- Email: legal@udinbot.com
- Website: https://udinbot.com/contact